Contact Us
Whether you’re looking for the right LED or LCD display for your project, need more product information, or have questions about an existing order, the BannerGlow team is here to help.
If you’re planning a new display project, tell us about your application, required size, installation environment, and other project requirements. The more information you provide, the easier it will be for us to understand your needs and help you determine the right next step.
Product & Project Inquiries
Not sure which LED or LCD display is suitable for your project? Contact us with your application and project requirements to learn more about the available BannerGlow product options.
Pre-Sales Questions
Have questions before placing an order? Contact us about product specifications, dimensions, applications, installation conditions, or other product-related information you would like to understand before purchasing.
Order & Shipping
If you’ve already placed an order and have a question about your order or shipment, please include your order number when contacting us so we can identify the relevant order information.
Product & After-Sales Support
If you’ve received your BannerGlow product and need help with installation, setup, use, or a product issue, please provide your product model, order number, and relevant photos or videos when contacting us.
Planning an LED or LCD Display Project?
To help us better understand your project, we recommend including the following information in your email or WhatsApp message:
- Product or product link you are interested in
- LED or LCD display requirements
- Intended application
- Required screen size or available installation space
- Installation environment
- Required quantity
- Any other special project requirements
Don’t have all the details yet? That’s fine. Send us what you know about your project, and we can continue the conversation from there.
Contact Information
Already Purchased a BannerGlow Product?
If your question is related to a product you’ve already purchased, please include your order number, product name or model, a clear description of the issue, and relevant photos or videos when contacting us.
For installation, setup, product use, or troubleshooting information, please visit our Support Center.